No Spam Guarantee
We take a strict stance against spam and email or phone solicitation! If you believe any of your personal information has been abused by Great Escapes or their affiliates, we want to know! Please contact our customer service department.
We Respect Your Privacy
Why Did You Receive An Email From Us
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future such as promotions or news items ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. Mailings may be required in this instance to inform you of the status of your order or shipment. We respect your time and attention by controlling the frequency of our mailings.
How We Protect Your Privacy & Financial Information
Our system may collect information about you during your visit such as your choice of web browser, which site referred you to our site, which items you visit, your connection speed, your IP address and ISP. This information is collected by our own software and our analytics provider. It is valuable to us in determining our design and product offerings to improve your shopping experience. Great Escapes only utilizes this information internally and it is not matched to specific visitors.
We have employed security measures to protect against the loss, misuse and alteration of data used by our system. Personal information that you enter online is guarded by up to 256 bit SSL encryption provided by Comodo. The Comodo Trust Seal appears at the bottom right corner of all secure pages. Hovering over or clicking this seal will allow you to see an up to the minute report of Comodo's authentication of our company and their $250,000 identity assurance. The Commodo Hackerproof service also scans Great Escapes' servers and website daily. Hovering over any of the Hackerproof Seals allows you to view the last scan date and displays Comodo's security verification of our site.
For your protection, we do not store credit card numbers on any of our servers. Card numbers collected during checkout are transmitted securely to our credit card authorizer. We have chosen PayPal as our authorizer because of their high standing in consumer trust for financial security. Once your order is processed, we maintain only a reference number of your transaction. Your credit card numbers are not stored. While this practice occasionally presents an inconvenience, we believe it offers the greatest security for our customers.
Sharing and Usage
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law, with the following exceptions:
- Information submitted to us is only available to employees managing this information for specific business activities you specifically authorize such as sale of products, or sending you emails concerning your order or specific information you have requested.
- We also may share select information with contracted service providers to the extent necessary to fulfill your order or requests to our site. (Examples may include instances such as submission of information through our secure payment processor for payment on purchases, delivery information for shipping, or the sharing of order information with distributors for the purposes of drop shipment of product to you.)
- Personal information may be passed with other assets in the event of sale or change in the organization of Great Escapes.
How Can You Stop Receiving Email From Us
If you have requested email promotions or news from us, and you wish to stop receiving these, you may follow the instructions that are included at the bottom of each mail we send. Again we endeavor to only send correspondence that our customers have specifically requested.
We value the trust you place in us, and we appreciate your business!